Saturday, November 6, 2010

Common courtesy

Have you come out of a store or warehouse facility and had to lift that 42 pounds of litter up into your car or truck? Or that very heavy, bulky, unwieldly case of bottled water?
I did the other day.
Now getting it into the cart isn't as bad, as you are usually dropping it into the cart as opposed to lifting it up out of the high walled/sided cart into the vehicle.
Imagine my surprise while at the Coon Rapids, MN, Costco this past week and I heard a shout from the cart corral asking me if I wanted help to get the litter into my truck.
I turned around and here was a young man, Sam by name, and he was asking ME the question. At first instinct I thought no. Then as instantly as that thought came to mind, I turned to him and said that I would love some help.
Sam easily hefted both into the truck cab and I told him I could take care of the rest. And Thank You! He gave me a look that said that he was more than willing to finish the rest, but acquiesced nobly and went back to his work.
While getting into the truck after all was said and done, I dug out the cell phone and dialed Free411 to get the phone number of that particular Costco.
I called and mentioned what just had happened to me. I told the lady that answered that Sam was a great help to a 5'2.5" 68-year old woman. She was so surprised and asked me if I wanted to talk to his manager. I said that I definitely would and did so. He mentioned that the young man was standing right in front of him and I repeated that I was so grateful for that bit of common courtesy and to please Thank him again.
Sam, you will go far in your career, simply because your work ethic has allowed you to see beyond corralling carts. Your parents raised you very well. I am pleased to have been part of your life, you certainly lifted my day to the best quality for that particular incident.
Thank You.


  1. It is always nice to see a young person with manners and consideration. there are so many that are too wrapped up in themselves to help someone else. God bless his parents for instilling common courtesy into him. He will go far.

  2. I have had that happen a couple times at my local Farm & Fleet. I've even had them offer to push my cart out to my car when its been filled with heavy salt bags. Good customer service is a rare find.